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You can assure your customers that each HelpBeam session is completely safe and
secure.
- Customers must permit the support representative to access their computer
for each support session.
- The customer can take back keyboard control at any time.
- The customer can end the session any time by pressing the Disconnect button.
- The HelpBeam application can be completely
removed from the customer's computer at the end of the session
- No activex controls are ever
installed
- Employs end to end 128-bit SSL encryption
- the same encryption used by major banking and commerce sites.
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